Privacy Policy

1. Data We Collect

Data You Provide Directly

• ●Contact information: Name, WhatsApp number, email address
• ●Business information: Business type, location
• ●Communications: Messages you send us via forms or WhatsApp

Data Collected Automatically

• ●Browsing data: Pages visited, visit duration, links clicked
• ●Technical data: Device type, browser, IP address, language
• ●Cookies: See our Cookie Policy for details

2. How We Use Your Data

We use your data to:

• ●Respond to your inquiries and questions
• ●Provide information about our products and services
• ●Improve our website and services
• ●Send marketing communications (with your consent)
• ●Analyze website usage for improvements
• ●Comply with legal obligations

3. Legal Basis for Processing

We process your data based on:

• ●Consent: For sending marketing communications
• ●Contract performance: To provide our services
• ●Legitimate interest: To improve services and ensure security
• ●Legal obligation: To comply with applicable laws

4. Sharing Your Data

We may share your data with:

• ●Service providers: Hosting (Vercel), email (Brevo, Resend), analytics (Google)
• ●Business partners: Only with your consent
• ●Authorities: If required by law

We never sell your personal data.

5. International Transfers

Your data may be transferred to servers located in Europe (Germany, France) and the United States. We ensure these transfers comply with applicable data protection laws.

6. Data Retention

We retain your data:

• ●Contact data: Until deletion request or 3 years without interaction
• ●Browsing data: Maximum 26 months (Google Analytics)
• ●Communications: 5 years for legal reasons

7. Your Rights

You have the right to:

• ●Access your personal data
• ●Rectify inaccurate data
• ●Delete your data (right to be forgotten)
• ●Restrict processing of your data
• ●Object to processing
• ●Data portability
• ●Withdraw consent at any time

To exercise these rights, contact us at: privacy@mskconnect.cd

8. Security

We implement technical and organizational measures to protect your data:

• ●Encrypted communications (HTTPS)
• ●Restricted access to personal data
• ●Regular monitoring and audits

9. Changes

We may modify this policy. Changes will be posted on this page with a new update date.